The virtual assistant is a resource that facilitates and manages communication once integrated with WhatsApp or other social networks.
As well? It is a technology programmed to create dialogs and thus provide assistance to people in an automated way through the messenger.
Therefore, the interaction between companies and customers is optimized and shows efficiency in communication, quickly answering questions or sending content to users in real time.
Chatbot integration with social networks like Whatsapp improves the consumer experience and also saves your team a lot of time when the programmed robot solves simple questions in conversations with users.